Training Videos and Narrated Content

Sales Shared Services Orientation

Overview

Developed the Sales Shared Services Orientation as a self-paced eLearning experience for new hires, updating an existing course and preparing it for launch in WDL (Workday Learning). The project focused on helping learners understand the sales shared services organization, how it supports sales teams, and the key functions that drive business performance.

Deliverables

A completed eLearning module in WDL, approved transcript and script materials, structured orientation content, and final delivery support for dynamic enrollment of new hires.

Focus Areas

Self-paced orientation design, organizational understanding, learner-friendly navigation, content clarity, and onboarding support for new hires in the sales shared services organization.

Broker Election Periods

Overview

Developed the Broker Election Periods project as a video-based training series for the Wellcare broker audience, focused on explaining Medicare election and enrollment periods. The work included multiple topic-specific modules such as SEP, Welcome/Introduction, ICEP, IEP for Part D, AEP, and MA OEP. 

A completed video series covering multiple broker election period topics, including SEP, Welcome/Introduction, ICEP, IEP for Part D, AEP, and MA OEP. The project also included transcripts, captions, QUMU publishing, updated playlist and intro video links, and final migration updates for broader access.

Focus Areas

Broker education on Medicare election periods, script revision to reflect 2025 final rule changes, video and audio refinement, transcript and caption support, and publishing finalized content for learner access. The source materials explicitly show updates for rule changes, review cycles, section naming accuracy, chapters, text callouts, and final publishing adjustments.